You are not required to give a recorded statement and you are not required to give permission for the call to be recorded.
You’ve just been in a car crash, it wasn’t your fault and so there’s no harm in giving a statement to your insurance adjuster or the at-fault driver’s insurance adjuster, right? Wrong! Here’s the thing, insurance companies and their adjusters aren’t your friend. They may sound like they are trying to help you and they may even act concerned about your injuries, but their allegiance is to their shareholders. They are most concerned with saving the company as much money as they can which means giving you the least amount of money possible or even denying your claim.
How do they do this? One way is by taking recorded statements and later using these statements against you. Insurance companies look for inconsistencies in your statements and will use this against you either at trial, during the course of litigation or maybe even to deny your claim all together. Even if you think you may not be at fault, insurance adjusters can ask questions or say things to confuse you and later use all of that against you.
Some adjusters will tell you that you are required to give a recorded statement or ask for your permission to record the call while you speak with them and then try to pry information out of you during the call. You are not required to give a recorded statement and you are not required to give permission for the call to be recorded.
The best option is to speak with an attorney who can advise you of your rights and who will speak to the insurance adjusters on your behalf. This is where we can help. Being in an auto accident is taxing enough and you don’t need the added stress of communicating with multiple insurance adjusters. We eliminate the added burden of dealing with insurance companies so you can focus on what matters most – your health and wellbeing.
If you’ve been in an auto accident, call our office or fill out our Fast Response form today for a free consultation.