You are not required to give a recorded statement and you are not required to give permission for the call to be recorded.
You’ve just been in a car crash, it wasn’t your fault, and it might seem harmless to give a statement to your insurance adjuster or the at-fault driver’s insurance adjuster. But that’s not the case.
Insurance companies and their adjusters are not on your side. They may sound helpful and even express concern about your injuries, but their priority is protecting the company’s bottom line. That often means paying out as little as possible or denying claims altogether.
One way they do this is by taking recorded statements and later using them against you. Adjusters look for inconsistencies and may use your own words during litigation, negotiations, or even to deny your claim entirely. Even if you believe you were not at fault, questions can be phrased in ways that confuse you or lead to answers that are taken out of context.
Some adjusters may tell you that you are required to give a recorded statement or ask for permission to record your call. You are not required to give a recorded statement, and you are not required to allow the call to be recorded.
The better option is to speak with an attorney who can advise you of your rights and handle communication with insurance adjusters on your behalf. This allows you to avoid unnecessary stress and focus on your recovery.
Learn more about how we handle these cases on our car accident page.